Blogs

My banking information is incorrect

Your payout cannot be completed if your banking information is incorrect. If you don’t make the necessary changes, your payout will be declined, and your payout frequency will be changed from auto to manual.

Spring Ferrara

5/23/2022

Banking

What banking information do I need to get started on FAN5?

To complete your registration on FAN5.com you will need one valid government ID (driver's license, passport etc...), valid mailing address, completed W9 Tax form, and once approved, you can add or edit your preferred bank accounts.

Elena Ogorodnikova

5/12/2022

Banking

How do I get a refund?

FAN5 does not provide refunds or credits for any partial subscription periods. For more information please visit our terms of service https://fan5.com/page/terms

Nyala Murrell

11/23/2021

Banking

How do I add my card to FAN5?

In order to add your card to FAN5 click the Human Icon in the far-right hand corner. Go to the drop-down menu and select “Payments”. Click on Add a Payment Card or the Plus Sign Icon to add your credit card details and billing address.

Nyala Murrell

11/22/2021

Banking

How does the FAN5 charge appear as a Creator and fan on my credit card statement?

Charges to your credit card statement will appear as GRANITY ENTERTAINMENT

Spring Ferrara

11/22/2021

Banking

How do I upload my model banking photo ID?

In order to upload your model banking photo ID login to your fan account and make sure you have uploaded a profile photo & cover image. Navigate to the 'Banking' section in your account. Fill out all the information and attach a photo of your ID.

Nyala Murrell

11/22/2021

Banking

How do I see my pending balance?

In order to see your pending balance click the Human icon in the far-right hand corner. Go to the drop-down menu and select “Statements”. Here you can see your pending balance and your pending payouts.

Spring Ferrara

11/22/2021

Banking

Can I pay using Cryptocurrency?

Our preferred payment methods can be found in the Payments section of your account. We offer Crypto Currency as an alternative way to pay for services on FAN5. This option, if selected, will be subject to review.

FanZen Support

11/1/2021

Banking

How do I earn money with referrals?

You must be an approved Creator on FAN5 to earn referrals. You will find your personal referral link in the Banking section on your profile.

FanZen Support

11/1/2021

Banking

Add or edit your bank account preferences. You can do this in the Banking section of your account: fan5.com/app/profile/banking

Monster Project

4/21/2021

Banking

What happens to my payments after I cancel a subscription?

Once a subscription is cancelled, you will no longer be charged a monthly subscription fee. You will be able to access your subscription content until the term of your subscription has come to an end

Monster Project

2/9/2021

Banking

How do I pay for content?

FAN5 currently offers two payment options for subscribing to content: 1. Credit Card (Visa, Mastercard, Discover, etc.) 2. Prepaid Cards

Monster Project

2/9/2021

Banking